Current shipping states is set as (Normal). All shipments leaving our HQ are shipped within 48 hours. Our two partners Canadapost / FedEX / UPS / ISC / Purolator / Canpar are both on a regular scheduled pick up. Travels times my slightly be delayed, depending on location, demand and volume by our carriers.

All orders placed will be shipped from our warehouse in Brampton, Ontario Canada.

Shipping Costs are automatically calculated by our Logistic system prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices.

We currently ship across North Amrerica.

- Within Ontario are 1 to 3 business days - Across Canada 2 to 7 business days - USA 5 to 7 business days

Please review the tracking with the carrier to confirm the package(s) was delivered. If your tracking indicates the shipment was delivered but is still not in your possession, please contact our Customer Service Team at customerservice@kimurawear.com

We currently accept all major forms of credit card via our partners Stripe / Paypal.

Your payment will be processed on completion of checkout, with the payment option you have choosen during the checkout process.

Please log into your account to view your order history, Please compare your order with your financial records, if you have any concerns or questions please contact our Customer Service Team at customerservice@kimurawear.com Within 24 hours, one of our Customer Service staff will reply to your questions or concerns.

If you noticed a item is missing, please check your shipping parcel to make sure you have not overviewed or missed anything. If you find a has been damaged or is factory defected, please take a photo of defect or damages during shipping. Please then contact our Customer Service Team customerservice@kimurawear.com with your concerns, questions and any images related to the order.

All Sales Taxes will be calculated during checkout and be added where applicable.

Orders can be modified or cancelled prior to being shipped. Please contact or Customer Service Team at customerservice@kimurawer.com, ASAP after order has been placed with requests.